What is ServiceTick?
ServiceTick is a customer feedback management tool that enables businesses to create and distribute surveys to gather real-time feedback from their customers. It supports various survey channels, including online surveys, web surveys, email surveys, IVR surveys, SMS surveys, and more. Users can analyze key performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and other relevant metrics to gain insights into customer experiences and enhance service delivery. Additionally, ServiceTick offers features for reporting, data visualization, and integration with other business systems to streamline feedback management processes.
What can you do with ServiceTick?
You can primarily use ServiceTick for gathering customer feedback, measuring customer satisfaction, improving customer experience, and analyzing customer insights to drive business improvements.
When was ServiceTick founded?
Where is ServiceTick located?
Norwich, United Kingdom
How many employees does ServiceTick have?
51-200
What is ServiceTick's annual revenue?
No information.
What is ServiceTick's business model?
B2B
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